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Rent all the hottest movies at
NETFLIX!
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• More than 25,000 DVD movies
to choose from!
• No due dates or late fees ...
ever!
• More than 2,000,000 active
members!
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Netflix, America's favorite DVD rental
service!
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Trouble for Tivo and NetFlix Partnership?
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The Fine Print:
The following comments are owned by whoever posted them.
We are not responsible for them in any way.
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Cancelation times (Score:3, Informative)
by Therlin (126989)
on Thursday September 09, @04:51PM (#10205772)
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When I called to cancel one of my units about two weeks ago, my hold time was approximately 4 minutes. That is not unreasonable.
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- Re:Cancelation times by Rubberpants.net (Score:1) Thursday September 09, @04:58PM
Re:Cancelation times (Score:5, Informative)
by quitcherbitchen (587409)
on Thursday September 09, @05:03PM (#10205956)
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NetFlix doesn't require you to phone in cancellations. I cancelled my membership yesterday with just a few clicks. I've never been a member of another subscription service (especially one with a free trial) that made it this easy.
You don't even have to have all of your movies in befor you cancel. Just return within 7 days. I highly recommend NetFlix to anyone willing to pay $23 per month for movies.
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- Re:Cancelation times by mebob (Score:2) Thursday September 09, @06:35PM
- 1 reply
beneath your current threshold.
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Uniform Consumer Code (Score:5, Informative)
by stecoop (759508)
on Thursday September 09, @04:52PM (#10205786)
(Last Journal: Sunday September 19, @10:56PM)
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Netflix now forces all cancellations occur by phone
Could some inspiring Business Major retort the Uniform Consumer Rights for us? Off the top of my head, which will not be a good verbatim translation, it states that:
A cancellation of an order must be accepted as in the method original ordered in or in a manner that is faster in speed. Meaning that if signed up electronically than they have to accept an electronic cancellation or any means that would be faster. Like if I signed up via mail than if they have a means of electronic cancellation than they have to accept that too all the while accepting the mail as a cancellation method.
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AOL is the same way (Score:5, Funny)
by Anonymous Coward
on Thursday September 09, @04:56PM (#10205846)
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Yes, I'd like to cancel
Really, why?
Don't want it.
But have you seen our super new optimized enhanced keyword system?
Yes, don't like it.
What didn't you like?
I just want to cancel.
We're just trying to determine why you were unsatisfied
Perhaps it's things like this that make me unsatisfied.
What exactly do you not like about the cancellation process?
JUST CANCEL ME!!!!!
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Re:AOL is the same way (Score:5, Funny)
by dasmegabyte (267018)
on Thursday September 09, @05:49PM (#10206449)
(http://www.dasmegabyte.org/ | Last Journal: Wednesday June 23, @12:41AM)
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This is what you get when you outsource your cancellations department to a copy of Eliza [manifestation.com].
Incidentally, the most fun cancellation experience I've ever had was when I tried to cancel my Discover card. The guy made me an offer which was, honestly, very good, and I would have gone with it had I not already consolidated all my debt onto a different card. I told him I wasn't interested. He asks "Why aren't you interested in getting a better deal?" I said, "Look, I agree with you that it's a better deal. But now you're trying to sell me on it, and in the process you're making me feel stupid. I'd rather not do business with a company that tries to make me feel stupid, I'm just an asshole like that." I was cancelled and off the phone in fifteen seconds.
Nowadays, you just gotta be rude, man. It saves you a lot of hassle. Being polite to phone folks is playing right into their hands. Fuck it, you'll never see or hear this guy again, insult him and his entire worldview if it gets him off your phone a little quicker. The sanity you save might be your own.
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Re:AOL is the same way (Score:5, Funny)
by hazem (472289)
on Thursday September 09, @05:50PM (#10206463)
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I used to play a game called "cheerios" with my younger brother. I would sit on his stomach and hold his hands over his head - pinned to the floor.
I would then say, "Do you like cheerios", hitting his sternum with my knuckle on each syllable.
"NO" he might yell
"Why Do You Not Like Cheer-E-Oos"?
and so on, until I got bored with it. I had no idea I could apply this working for AOL!
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- Re:AOL is the same way by LupusUF (Score:2) Thursday September 09, @06:39PM
- Re:AOL is the same way by Hillman (Score:2) Thursday September 09, @07:48PM
- Re:Uniform Consumer Code by TheRealMindChild (Score:3) Thursday September 09, @04:59PM
- Re:Uniform Consumer Code by gcaseye6677 (Score:2) Thursday September 09, @05:42PM
- Re:Uniform Consumer Code by jbs0902 (Score:3) Thursday September 09, @05:43PM
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All Your Base Are Occur By Phone (Score:5, Funny)
by stevemm81 (203868)
on Thursday September 09, @04:52PM (#10205791)
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It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time.
Wish someone would force all submissions occur after proofreading...
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Kinda insane (Score:1, Offtopic)
by HackHackBoom (198866) *
on Thursday September 09, @04:53PM (#10205800)
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With all the crap Tivo and similar services are getting from the monopolies, I'm not surprised that any merger or buyout would run into problems.
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- 1 reply
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Hmm. (Score:2, Insightful)
by stratjakt (596332)
on Thursday September 09, @04:53PM (#10205806)
(Last Journal: Sunday September 29, @02:10PM)
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Not really all that interested in NetFlix or TiVo.
Or iTunes.
You all talk a good game about how much you hate the MPAA and RIAA, but when it comes right down to it, you're the ones lining up around the block for "innovative" new ways to give them some more money, aren't you?
How much money have you given Apple and the RIAA for songs you already bought on CD, tape or LP?
Suckas. Over the air radio and TV is still freeee as in look at all the money I didn't spend today.
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- Re:Hmm. by RatBastard (Score:2) Thursday September 09, @05:02PM
- Re:Hmm. by stratjakt (Score:3) Thursday September 09, @05:10PM
- Re:Hmm. by synergy3000 (Score:1) Thursday September 09, @05:44PM
- Re:Hmm. by Ondo (Score:2) Thursday September 09, @06:03PM
- Re:Hmm. by lithron (Score:1) Thursday September 09, @08:36PM
Re:Hmm. (Score:5, Funny)
by Fishbone (115047)
on Thursday September 09, @05:06PM (#10205978)
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Just a quick observation--you say you don't pay for TV, yet your sig is from a CABLE TV program. I can't decide whether to jack your credibility or call the cable office first.
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- Re:Hmm. by Rude Turnip (Score:1) Thursday September 09, @05:07PM
Re:Hmm. (Score:4, Insightful)
by garcia (6573) *
on Thursday September 09, @05:08PM (#10206017)
(http://www.lazylightning.org/)
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Suckas. Over the air radio and TV is still freeee as in look at all the money I didn't spend today.
You are watching ads like a motherfucker. I consider that a shackle myself. You are also watching 8 channels (that's as many as I could get w/the fucking rabbit ears I had for a year and a half before I went w/DirecTV) of snow/infomercials. Hell, two of the eight stations were shopping channels and one was a relgious network. Mmmm, five channels of snow.
Fox and UPN were the only two channels to really come in. They are worth it for ME as I like the shows they carry.
Tivo makes TV really fucking enjoyable. I'm up to 15 seaons passes. I don't even think about watching Live TV anymore unless my Tivo'd shit is all my fiance's stuff and then I am more likely to surf the net or do something outside.
I won't even get into OTA Radio and what you put up w/RIAA bullshit there.
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Other Services (Score:2, Insightful)
by Rubberpants.net (804718)
on Thursday September 09, @04:54PM (#10205811)
(http://rubberpants.net/)
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I've heard good things about NetFlix in general. Does anyone have experiance with any of the other "dvd by mail" clones, like Blockbuster, etc?
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- Re:Other Services by Anonymous Coward (Score:1) Thursday September 09, @04:58PM
Re:Other Services (Score:5, Informative)
by vondo (303621) *
on Thursday September 09, @05:00PM (#10205917)
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I was with Netflix for three years. When they changed my old, sweetheart deal ($28/six movies/month) to $35/five movies and Blockbuster came on the scene, I jumped ship. But, I just signed up for BB yesterday, so no real experience yet. So far, I can say the web site is not quite as slick, generally (not that Netflix was especially good) and the selection isn't quite as good either. (They are missing Futurama seaons 1&2 for some reason).
With being gone for a while and a two week BB test period, I figured I can't lose. Also, I like the idea of two in-store coupons/month from BB. (It was always the selection that kept me with Netflix, not the pain of a local store.)
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- Re:Other Services by MikeMacK (Score:1) Thursday September 09, @05:05PM
- Re:Other Services by kamapuaa (Score:3) Thursday September 09, @05:21PM
- Re:Other Services by evil crash (Score:2) Thursday September 09, @05:38PM
- Re:Other Services by jennygerbi (Score:1) Thursday September 09, @06:08PM
- Re:Other Services by bigtallmofo (Score:1) Friday September 10, @06:35AM
- Re:Netflix vs Blockbuster by E-Rock (Score:2) Thursday September 09, @08:01PM
- Re:Other Services by loraksus (Score:2) Friday September 10, @02:56AM
- 2 replies
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Bummer for Netflix... (Score:5, Insightful)
by jmcmunn (307798)
on Thursday September 09, @04:54PM (#10205822)
(http://jiggybyte.com/)
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I had Netflix for a few months earlier this year, I loved the service, and when I decided to cancel for financial reasons, it was very easy. I just hopped online, and clicked a link. Then they told me I had 7 days to return my three movies, and we were done.
For this exact reason, I planned on signing up again in the near future. But if they are going down the road of AOL, where you can only cancel by phone, after long waits and pushy sales reps, I may just go try Blockbuster Online instead, and see how it fares.
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Distribution Rights? (Score:4, Insightful)
by bludstone (103539)
on Thursday September 09, @04:56PM (#10205840)
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Boy, I sure am glad that copyright laws have so encouraged the creation of this wonderful science.
Oh wait...
Nevermind :(
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Cancellation (Score:5, Informative)
by ckswift (700993)
on Thursday September 09, @04:56PM (#10205848)
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It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time."
As a Netflix subscriber, I have a “Cancel Your Membership” button on my account page...
–Chris
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Re:Cancellation (Score:4, Interesting)
by Binestar (28861)
on Thursday September 09, @05:01PM (#10205920)
(http://slashdot.org/ | Last Journal: Thursday May 08, @10:54AM)
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As a Netflix subscriber, I have a “Cancel Your Membership” button on my account page...
As a netflix subscriber who can no longer afford the $23/mo for the service I have just cancelled my netflix account successfully in the My Account page.
That said, it did offer a $3/mo discount on the next 6 months if I chose not to cancel instead. Might be worth it for people who can afford netflix.
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- Re:Cancellation by Anonymous Coward (Score:1) Thursday September 09, @05:03PM
Mod parent +1 RTFNetflixpage (Score:5, Informative)
by PCM2 (4486)
on Thursday September 09, @05:11PM (#10206049)
(http://www.fatalexception.org/)
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He's right. You click on the "Your Account" link, which takes you to a page that lists your current rental status and tells you your current package, i.e. "Three At a Time Plan." Next to that are two links, one that says "Change" and another that says "Cancel." If you click "Cancel," the first bulletpoint on the next page reads, "Cancellation will be effective immediately." All you need to do is check the "I understand and agree" box and submit the form. Who told you that you needed to call by phone?
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- 1 reply
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The end of Netflix is upon us (Score:3, Interesting)
by MBraynard (653724)
on Thursday September 09, @04:58PM (#10205884)
(Last Journal: Tuesday August 31, @10:36PM)
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They are going to be beaten and beaten badly over the next six months due to several mis-steps and changes in the competition.
1) Blockbuster is in the market. Same 3 movies at a time, same postage paid, ~$3 less a month plus coupons for two free movie rentals a month. BB has a larger library plus their instore stock. 2) WalMart has also gotten into the game. Also cheaper than Netflix, I expect them to be the 'low cost' option by cutting their prices below BlockBusters.
3) Netflix recently changed their price (increased it) while making postage free. The result is the join-and-forget customers who are a the best type of customer for them will now be prompted to cancel, leaving them with the habitual heavy renters who make the free postage an expensive decision.
4) The clock is ticking against their entire business model as digital media delivery speeds accelerate.
A positive sign is that they recognize #4 and were making an attempt to bridge the gap with Tivo. Unfortunately, it can probably be done better by TW and other cable providers. Still, I wish them the best of luck.
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- Re:The end of Netflix is upon us by vondo (Score:3) Thursday September 09, @05:19PM
- Re:The end of Netflix is upon us by lothar97 (Score:1) Thursday September 09, @05:59PM
more to it than price (Score:4, Interesting)
by poptones (653660)
on Thursday September 09, @06:15PM (#10206711)
(Last Journal: Thursday July 24, @05:07AM)
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I don't know where you live, but where I live there still is no cable tv, and the phone lines often run for miles through the country before they get to the phone router on the highway. The only hope here for broadband is low-band wireless, and we're still years away from that. Unless the government decides next year to subsidize wireless with a TVA-like plan through rural america, something tells me netflix has at least a decade or two of life left in their current business model.
But I have noticed netflix is starting to slowdown in response time. My turnaround time with them is generally 1-2 days - sometimes it's just a few hours (get it in the mail, rip it to my hd, stuff it back in the post office box). For a while there I could get three new movies every week quite reliably, but now they've started playing games: I'm sure the movies don't take any longer to come and go, but instead of three days each way it's becoming four and five and even six days from the time I send in my movies until I see the next "arriving soon" notices in my email. At this rate I'm going from "about 12 movies a month" for $23 to maybe 9 and possibly as few as six. Given that I mostly rent foreign and old scifi releases (the 99 cent stuff at most stores) this is not a very good deal.
I hate the long drive and the selection isn't nearly as good at the "local" (40 miles) movie gallery, but I can rent five movies there for five days for only about six bucks - and two disc sets don't count as two discs, but one rental. That's half the netflix rate just for the inconvenience of stopping off at the rental place twice a week.
I hope to see wal-mart fire up the competition soon. Competition is a good thing :)
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- Re:The end of Netflix is upon us by Jinsaku (Score:2) Thursday September 09, @05:11PM
- Read the fine print by eberry (Score:3) Thursday September 09, @05:16PM
- Re:The end of Netflix is upon us by Mateito (Score:2) Thursday September 09, @05:29PM
Re:The end of Netflix is upon us (Score:4, Informative)
by fnord123 (748158) *
on Thursday September 09, @05:29PM (#10206239)
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I tried Blockbuster and Walmart over the last couple months and have had Netflix for over a year.
Netflix has a closer warehouse to me, and more warehouses overall - this usually resulted in my getting a new movie every 3 days vs 5 for BB and 6 for Walmart. Advantage: Netflix
When Netflix received a DVD (and sent me an email), they would send me a new one on the same day, every time. When Blockbuster and Walmart received a DVD (and sent me an email), they often would take another full day before sending out the next one. Walmart was the worse of the three. Advantege: Netflix
The Netflix website is more user friendly imho. I don't have to login everytime ("save my act info" didn't work correctly on BB or Walmart with Firebird at least). In Netflix when I renumber a couple of movies at the end of my queue to 1 and 2, they show up as 1 and 2. In BB, they would show up as 1 and 3 (because the "new" 1 displaced the "old" 1 to 2, and the new "2" was relative to the the old "2" I guess). Netflix search functions where better as well. Advantge: Netflix.
Netflix has a much broader library than either of the others. Lots of movies only found in Netflix. Advantage: Netflix
Netflix has a much deeper library than either of the others. Lots of movies on my BB and Walmart list showed up as "long wait" etc. The same movies on Netflix where "available". Advantage: Netflix.
Summary: I cancelled BB and WalMart and stuck with Netflix. The other two are also-rans at best.
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- Re:The end of Netflix is upon us by ad0gg (Score:2) Thursday September 09, @05:31PM
- Re:The end of Netflix is upon us by dacarr (Score:2) Thursday September 09, @05:53PM
- Re:The end of Netflix is upon us by digigasm (Score:1) Thursday September 09, @06:20PM
- Re:The end of Netflix is upon us by Electrum (Score:2) Thursday September 09, @08:03PM
- Re:The end of Netflix is upon us by Fermier de Pomme de (Score:1) Thursday September 09, @11:30PM
- 2 replies
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hold the profits (Score:4, Interesting)
by Doc Ruby (173196)
on Thursday September 09, @05:00PM (#10205907)
(http://slashdot.org/~Doc%20Ruby/journal | Last Journal: Monday January 26, @09:34PM)
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Long hold times at profitable companies are balancing their books on your free labor. Customer service is a collaboration between customers and the service providers. It's impossible to predict exactly the number of callers in a given hour of business, so avoiding any holding by callers means having extra answerers available. Since most problems are handled within a script by otherwise untrained answerers, a surplus of answerers is a simple expense at an outsourced call center, standing by with multiple companies' scripts at the ready. When callers don't immediately get an answerer, that's revenue not spent on the call center. Without the call center expense, that's profit. The time we wait on hold is zero productivity labor time spent by the customer that is counted as profit by the nonanswering company.
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I was kind of wondering... (Score:5, Interesting)
by the_skywise (189793)
on Thursday September 09, @05:01PM (#10205925)
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how NetFlix was going to be allowed to basically do P2P distribution of movies... even if it was completely secure and paid for. The Publishing houses (Disney, Paramount, Choam, Fox) go to great lengths to control their content viability. Especially Disney which cycles content in and out of the market to keep demand as high as possible. A download library like Netflix would take alot of that power to create market-hype out of the hands of the publishers.
(Though I still think it's a cool idea and properly setup could work around those concerns...)
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not true unless really recent (Score:1)
by gllyons (536239)
on Thursday September 09, @05:01PM (#10205927)
(http://www.gruel.org/~lyons)
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I just canceled netflix a week ago and I was able to do it online. without a problem.
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How is it different? (Score:1)
by lightdarkness (791960)
on Thursday September 09, @05:06PM (#10205979)
(http://www.lightdarkness42.com/)
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How is getting movies on your Tivo different than going to blockbuster or something? You are still paying the same ammount of money, it's just more convinent for the customer.
Or maybe, this is a huge government conspiricy, to make people use gas to drive to the store, thus making more money!
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Netflix cancellations by phone (Score:5, Informative)
by Anonymous Coward
on Thursday September 09, @05:10PM (#10206031)
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The cancel-by-phone only rule must be pretty new, because I cancelled my Netflix subscription *yesterday* (9/8) using the web interface. Took all of two clicks.
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I'll cancel my NetFlix... (Score:5, Funny)
by javaxman (705658)
on Thursday September 09, @05:10PM (#10206036)
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at the same time I cancel my Tivo service. When they pry the remote out of my cold, dead hands.
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Netflix is getting slow... (Score:4, Interesting)
by ARRRLovin (807926)
on Thursday September 09, @05:10PM (#10206037)
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...on purpose.
If you ever get an email asking how long it took for you to get a specific movie, *never* under any circumstances tell them you received it early. They will stall shipment of future movies to make sure you're not getting more than they think you should get per month. They've been getting worse and worse about this.
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- Re:Netflix is getting slow... by Anonymous Coward (Score:1) Thursday September 09, @06:23PM
Re:Netflix is getting slow... (Score:4, Informative)
by koreth (409849)
on Thursday September 09, @06:28PM (#10206858)
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Not my experience. I've been a Netflix subscriber since 1999 and, aside from the fact that they removed the "I've sent this movie back, send me the next one now" button, I haven't seen their turnaround time getting any better or worse over the last five years. If I put a movie in my mailbox on Monday morning, I nearly always have the next one in hand on Thursday or Friday.
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- Re:Netflix is getting slow... by moankey (Score:2) Thursday September 09, @06:51PM
- Re:Netflix is getting slow... by dpud1234 (Score:1) Thursday September 09, @07:08PM
Re:Netflix is getting slow... (Score:4, Insightful)
by linuxlover (40375)
on Thursday September 09, @08:24PM (#10207982)
(http://www.sujee.net/)
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<b> Damn right! </b>
<p>
I have learned this lesson the hard way when I answered couple of 'survey' emails. I thought, 'Gee they really care about when I get the movie'. When ever I said I received them on the right date, then my movies will take 1 day extra to arrive.
<p>
I waited till the next survey and answered 'came a day late'. Movies have been prompt ever since. And I never bothered with the survey again.
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- What is slow to you? by cybrthng (Score:2) Thursday September 09, @09:30PM
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Hold time? (Score:4, Interesting)
by jdavidb (449077)
on Thursday September 09, @05:12PM (#10206061)
(http://slashdot.org/~jdavidb/ | Last Journal: Wednesday March 03, @10:12AM)
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If they're billing my credit card, and I want to cancel, and they make me jump through unreasonable hoops, I just won't. My credit card company will happily take my call and my instructions that any charges from Netflix are fraudulent because I have notified them in writing or using any means I choose that I am no longer a subscriber to their service. Then if Netflix wants to make a big deal about it, I'll bet they'll take the call from my credit card company.
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Cancel by phone? (Score:2, Informative)
by beaverbrother (586749)
on Thursday September 09, @05:12PM (#10206064)
(http://www.loudnoises.net/)
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I was able to cancel netflix online just two days ago.
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You are in charge of your money (Score:4, Interesting)
by dgenr8 (9462)
on Thursday September 09, @05:14PM (#10206075)
(Last Journal: Saturday May 15, @05:33PM)
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How to cancel, quick:
Tell the first person you speak to that you are cancelling your service immediately, and that you have informed your credit card company to refuse all future charges. It's up to them whether they want to update their systems with the cancellation now, or spend 3 months trying to contact you in hopes that it was some kind of mistake, while you continue to use the service.
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Where did the phone rule come from (Score:5, Insightful)
by lightdarkness (791960)
on Thursday September 09, @05:17PM (#10206109)
(http://www.lightdarkness42.com/)
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Right from netflix website...
Can I cancel anytime?
Absolutely. You can easily cancel your membership anytime, online, 24 hours a day. There are no cancellation fees. To avoid being charged after your trial, simply cancel your account before the trial ends.
No clue what that guy is talking about...
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Movielink.com (Score:1)
by CrazyJim1 (809850)
on Thursday September 09, @05:20PM (#10206143)
(Last Journal: Wednesday September 01, @10:57AM)
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How the hell does this website get away with it then.
I'm actually planning on making my own within a week, and charging 1$/download... Just like a video rental store.
www.geocities.com/James_Sager_PA
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Actually, we'll know they are really failing. . . (Score:4, Interesting)
by Sialagogue (246874) <`moc.liamg' `ta' `eugogalais'>
on Thursday September 09, @05:28PM (#10206219)
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. . .when they add porn to their lineup.
No, seriously.
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Netflix does not force you to cancel by phone (Score:1)
by Penty (3722)
on Thursday September 09, @05:28PM (#10206221)
(http://slashdot.org/None)
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I just logged onto my account and the complete online cancellation page was still there. One click and I could have closed my account.
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Problem with Tivo and Netflix (Score:5, Insightful)
by hipsterdufus (42989)
on Thursday September 09, @05:42PM (#10206387)
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1) Only s-video video output
2) Only stereo audio output
I rent movies because I can view them using the DVI output of my DVD player and the optical audio output to the 5.1 reciever. The Tivo is not quality audio or video capable, so I'd never use this service in the first place.
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Why on Tivo? (Score:1)
by bookemdano63 (261600) <bookemdano AT gmail DOT com>
on Thursday September 09, @05:50PM (#10206458)
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For everyone wonder why you would want to download instead of getting in the mail is the incredible Tivo interface. I hate trying to rewind or jump forward on a DVD, and that is after waiting through the "clever" menu mini-movie.
As for the copyright problem, this is the first thing I thought of when I heard about the partnership. Of course Netflix just can't copy DVDs and make them available for download unless they are willing to redo every contract they have with ever motion picture producer.
I would love to see this available, especially with the terrible selection of CinemaNow.com but I am not holding my breath.
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why rent when you can buy (Score:2, Informative)
by thinwater (603894)
on Thursday September 09, @06:04PM (#10206616)
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I never understood the "netflix" philosophy. With Walmart and Hastings offering used DVD's for $5-10 and Djangos offering used DVD's online with a HUGE selection, why would anyone pay $20+ a month to "borrow" movies. Just buy them and be done with it. It's as cheap as renting, and you build up a DVD library that you actually OWN.
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Both Require Calling to cancel (Score:1)
by Nylathotep (72183)
on Thursday September 09, @06:40PM (#10207008)
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I canceled netflix two years ago and they required calling. no news there.
I canceled my Tivo subscript yesterday and they required a call too.
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Netflix novelty runs out quick (Score:3)
by moankey (142715)
on Thursday September 09, @06:43PM (#10207035)
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Unless you are the type of person that can watch a movie every other day it doesnt make sense.
At first I thought great service.
But after about a couple months you realize there arent that many movies you NEED to see. And if my local video store has the latest DVD's in stock, its 10 minutes away, and only costs me $2.00 a night thats actually a better deal. So instead of spending my 21.xx a month I am back to 4.00 a month.
I suppose its good for those people that rent everything and rip and burn, similar to the people that used to tape every VHS rental they rented and never watched again as they amassed the wall of VHS tapes that no one could borrow because they were going to happen to watch the exact movie you wanted to borrow that night.
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Reality check (Score:4, Informative)
by Anonymous Coward
on Thursday September 09, @06:43PM (#10207038)
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1. When Netflix receives a disc, more often than not they ship the next disc the same day. Look at your queue page or read your e-mail. The date they sent the disc is right there. You can compare the date you got it with that date and know that that was the post office transit time. On occasion, they fill your order by shipping you a disc from another hub. When that happens, it takes an extra day, plus whatever extra time the postal service takes. They do this to shift inventory to match a demand shift. When it happens, your queue page keeps you informed.
2. You can still cancel online. Any suggestions that you can't are nonsense.
3. Negotiating rights will be part of any electronic distribution venture, regardless of what companies are involved. Everybody in the business knows this. Nobody would be proceeding with any ventures of this sort if they didn't have a plan for it.
4. Your answer to a delivery survey does not affect your account in any way. Others have speculated that the rate at which you turn discs around has an effect, but see #1 above. They ask about delivery time so they can figure out when and where they need to open a new shipping hub.
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Herb Greenberg Is a Phony (Score:2, Interesting)
by Anonymous Coward
on Thursday September 09, @09:46PM (#10208645)
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You cite Herb Greenberg as a source as if he was a reliable source!
Herb is nothing more than a mouthpiece for various short selling hedge funds. He typically knows nothing about the companies he writes about, but follows the scripts provided by his hedge fund masters.
Look at this link which was created when Herb worked for his previous employer, TheStreet.com:
http://www.webspawner.com/users/rockerswine/ [webspawner.com]
Note the connections mentioned in the above article between TheStreet.com and various hedge funds.
One or more of these hedge funds are probably short one or both NetFlix and Tivo, which means they have sold them short, which means they expect their stock prices to fall. It should be emphasized that short sellers make money only if the prices of stocks sold short fall.
Articles like this are intended to help the stock price collapse along. Herb is either a willing co-conspirator or a hapless dupe, nothing more! The overall goal is stock market manipulation!!!
It may well be that there are faults with the business plans of either NetFlix or Tivo or both, but this is not what Herb is about. Herb will trash any company, even if its business plan is flawless and it is growing spectacularly. All it takes is a call from his hedge fund "buddies"!
The moral is, take any words out of the mouth of Herb with a giant grain of salt!
P.S.
More background on some of the hedge funds that may be involved here:
http://www.nysscpa.org/home/2003/0103/4week/articl e19.htm [nysscpa.org]
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